FAQ2019-02-11T16:55:16-05:00
Will I have to pay taxes on the funds my campaign collects?2019-01-29T09:24:41-05:00

In most cases, donations made to FuneralFundMe campaigns are considered “personal gifts” which are not taxed as income.

There are a few case-specific instances where the donations are taxable (depending on amounts received, use of the funds, etc.), so we recommend that you maintain adequate records of donations received and consult a tax professional to be sure. FuneralFundMe will not report your donations as income at the end of the year, or issue any tax documents.

How long after my campaign ends do I have to collect my funds?2019-01-28T12:01:00-05:00

You have 30 days after your campaign ends to initiate a withdrawal of your donations. We are not a financial institution and therefore cannot hold your funds for extended periods of time. You will have plenty of time and notice from FuneralFundMe before that 30 day deadline. If you do not initiate a withdrawal within that time period, your donations will be refunded.

How do I withdraw money from a FuneralFundMe campaign?2019-01-28T10:16:48-05:00

Once your FuneralFundMe campaign ends, you can easily request a withdrawal.

Simply follow the steps below:

*You can withdraw your balance directly to your bank account or request a mailed check.

  • First, log into your account
  • Access the “Member Dashboard” on the drop-down
  • Click the  green ‘Withdraw Funds’ button at the top right of your Dashboard
  • Fill in the form with necessary information and start the process of your withdrawal
  • You may be contacted by a FuneralFundMe director to further verify your identity so we can provide a secure transfer of funds
  • If you have trouble with any of these steps, contact our support team.
What happens if my campaign doesn’t receive any donations?2019-01-28T12:02:46-05:00

Campaigns that have no donation activity after 30 days will automatically end.

Can donations be refunded?2019-01-28T12:06:30-05:00

Yes. Under certain circumstances we will issue a full refund for the amount that was donated, less transaction fees. Circumstances include:

  • Lost/Stolen card with unauthorized donation
  • Miss-typed donation (i.e $1,000 instead of $100)
  • Fraudulent campaign activity by the campaign creator or beneficiary
What forms of payment does FuneralFundMe accept?2019-01-28T12:09:45-05:00

We accept all major credit and debit cards.

How long will it take to receive my funds?2019-01-28T12:55:58-05:00

Typically, withdrawals that are being deposited into a bank account in the United States take 2-3 business days- while mailed checks usually take 7-10 days.